I need warranty coverage

Go Moto offers a 1-year warranty on all mounts and accessories. This covers defects caused by manufacturing or malfunctions in accessories.

Please note:

1. Warranty does not cover camera loss. We always recommend using the included safety tether as a backup, this ensures your camera stays secured even in unexpected situations.
2. Warranty claims outside the 1-year period are not valid.
3. If your mount came loose, check our article My mount came loose →
   Here you will find the correct info & steps regarding adhesive failure.
4. If an accessory malfunctions within 1 year, we provide a replacement.

If you believe your product is eligible for warranty coverage — whether it is inside or outside these terms — please start the process using the warranty form at the bottom of this page. Include photos and a description of the defects, so we can assess the case.