We are actively working on a fix and expect it to be resolved by the end of July. If you need any account information in the meantime, please email us at support@go-moto.com. We sincerely apologize for any inconvenience caused and appreciate your patience.
If you do not want the product anymore and the product is unused, you can apply for a refund.
If your product is faulty and under warranty, we will find a suitable solution. Please provide clear images so we can assess your case.
